Precise Biomedical, Inc.
2915 Brookpark Road
Parma, Ohio 44134
Tele:  (216) 351-6011
Fax:  (216) 351-8334
Toll Free: 866-772-6011
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Medical Equipment - Defibrillators

Here's a list of common problems and solutions involving Defibrillators. If you don't see the answer to your question here, please call Precise Biomedical at 866-772-6011 and ask to speak to one of our staff engineers.

Problem Possible Solution
Unit won't power up
  • Possible dead wall outlet--check outlet with another device such as a lamp, etc

  • Possible dead battery. Charge battery for at least 12 hours and try again

  • Unit charged for at least 12 hours and won't hold a charge: call Precise for replacement battery

  • Possible blown fuse, check and replace fuse if applicable

  • Possible bad charge button. Most machines have more than one charge button. Try the different charge button

  • Possible insufficient battery power to charge capacitors. Charge batteries and try again

  • Possible bad capacitors in unit. Call Precise Biomedical for additional tech support: 866-772-6011
Unit won't discharge
  • Possible bad paddle switch. Place paddles in base and select discharge on selector. Call Precise Biomedical for additional tech support: 866-772-6011
Heart Monitor won't function
  • Check status of battery for heart monitor portion. Change battery if necessary. Possible new batteries required if they don't take a change. Order new batteries from Precise BioMedical
Trace is wandering or poor quality
  • Possible new PT Cable needed. Possible bad electrodes. Replace electrodes and try trace again