| Home > Tech Q&A > Blood Cell Counters |
Here's a list of common problems and solutions involving Blood Cell Counters. If you don't see the answer to your question here, please call Precise Biomedical at 216-351-6011 and ask to speak to one of our staff engineers.
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| Problem: |
Possible Solution: |
| Controls out of range |
- Expired Controls, Check Exp. Date
- Expired Reagents: check expiration date.
- Possible Dilutor problem: Check dilutor with pipette for proper dilutor values.
- Possible contaminated tubing or aperture: Bleach or decontaminate machine with manufacturers suggested cleaning agent. Allow sufficient decontamination time.
- Controls not at room temperature or not mixed properly at time of dilution: Retry controls after 20 minutes at room temperature.
- Possible calibration problem: Recalibrate machine with clinical calibrator
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