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Home > Tech Q&A > Electronic scale
Here's a list of common problems and solutions involving Electronic adult or peds scales. If you don't see the answer to your question here, please call Precise Biomedical at 216-351-6011 and ask to speak to one of our staff engineers.
 
Problem: Possible Solution:
Unit won't power up:
  • If unit is plugged into wall outlet, check outlet with another device.
  • If unit is battery powered, replace batteries.
Unit is inaccurate:
  • Make sure scale is on level surface and flat, all legs are touching the ground.
  • Make sure patient is standing on the center of the weighing platform.

Precise Biomedical Inc.  |  2915 Brookpark Rd.  |  Parma OH 44134
contact@precisebiomedical.com  |  216-351-6011, fax 216-351-8334